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Contact Paytm Customer Service

How to Reach a Person at Paytm

Verified Contact Information
  • +91 120 445 6456
    Bank, Wallet and Payments

Customer Service:

  • +91 120 472 8728
    Movies and Events Tickets
  • +91 120 460 6060
    Paytm Mall Shopping Orders
  • +91 120 488 0880
    Paytm Travel Tickets and Forex

General Info:

  • +91 120 336 3377
    Paytm merchants dashboard

Sales/ Reservations:

  • +91 955 539 5553
    Bus and Train Tickets
  • +91 705 311 1905
    Hotels
  • +91 120 388 3888
    Movies and Events Tickets

Report Fraud:

cybercell@paytm.com
grievanceofficer@paytm.com
care@paytm.com
dpo@paytm.com
movietickets@paytm.com
Movie Tickets
Send Message

Paytm Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Paytm Phone Number
+91 120 445 6456
Average Hold Time
00:03:00
Average Calls duration
1 minute
Most Popular Paytm Email Address
care@paytm.com
Paytm Live Agent Availability
2% of callers successfully reach a real person
Issue Resolution Rate
Medium (44% reported full resolution)
View full overview
PissedConsumer Club

Contact Information

Paytm Website:

Paytm Help Center:

Corporate Office Address:

Paytm E-commerce Pvt. Ltd.
B-121, Sector - 5
Noida, Uttar Pradesh 201301
India

How Customers Rate Paytm Support?

3.6 / 5
Needs improvement

Based on 170K calls to Paytm customer support through PissedConsumer.com and 13 survey responses.

Total Calls
170K
Avg Call Duration
01:28
Issues Resolved
44%

Why Customers Call Paytm?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 32%
  • Payments and Charges 28%
  • Account 14%
  • Product/ Service 8%
  • Refund 5%
  • Request for Information 4%
  • Shipping and Delivery 3%
  • Activation/ Cancellation 3%
  • Return/ Replace 2%
  • Cards 1%
  • Staff <1%
  • Website/ Application <1%
  • Employment <1%

Customer Inquiries & Issues

32%
  • "272271"
  • "Lone"
  • "706286****"

Payments and Charges

28%
  • "Auto debit"
  • "My payment business not open"
  • "I am not able to payment transaction"

Account

14%
  • "Login issue"
  • "My Paytm hacked"
  • "My Paytm was hacked"

Product/ Service

8%
  • "Paytm is not working"
  • "For settle loan amount"
  • "Paytm not working"

Refund

5%
  • "About refund"
  • "Refund mony"
  • "refund flight booking"

Request for Information

4%
  • "I know about how to sale gold"
  • "Verification message failed"
  • "Support"

Shipping and Delivery

3%
  • "My sallary is not coming"
  • "My paytm is not received otp"
  • "To get the statement"

Activation/ Cancellation

3%
  • "Mere chhote bhai ne galti se golden le liya Paytm se ₹35000 ka aur yah mujhe cancel karvana hai"
  • "Upi light not activate"
  • "Activate my account"

Return/ Replace

2%
  • "Money return"
  • "Name change"
  • "Device environment is not correct"

Cards

1%
  • "Money is cardit but not shiw my main account"
  • "Card machine issue"
  • "Card swap machine not working"

Staff

<1%
  • "Paytm service temporarily suspended"
  • "Paytm services"
  • "No services paytm"

Website/ Application

<1%
  • "Paytm app not supported to login with registered mobile number it shows toget paytm support"
  • "Paytm unable to download"
  • "My paytm app is not working in many days"

Employment

<1%
  • "Reason job chahiye"
  • "I want leave this job for my family problems"
  • "Job"

Compare Paytm Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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